GENERAL TERMS AND CONDITIONS

GENERAL TERMS AND CONDITIONS FOR THE SERVICE

Valid from 2017-06-01 and until further notice.

  1. GENERAL AND ORDER OF SERVICE

These terms and conditions apply when TG Devcon AB, reg no 556615-7607, with address Kronborgsgränd 16, lgh 1701 SE-164 46 Kista or another company within the same group as TG Dev-con (”the Company”) provides private individuals and companies as being senders and private individuals and companies as being recipients with one or more electronic mail delivery service which handles, transmits, stores and makes available to senders and recipients (”the Service”) electronic messages and shipment including any other features and services that the Company may offer from time to time (”Supplementary services”). When the term ”Service” is used in these terms and conditions, supplementary services shall also be understood, unless otherwise provided in the present provision or in the context of the term, to be included.

Senders and recipients order the Service at www.seqrra.com by registering there, which is done automatically with BankID and after logging in, a mobile number must be verified. The service also offers an optional login with a two-factor authentication, where it also is required that a mobile number is verified. For ordering Customer Service as a private individual, it is required that the person is at least 18 years of age or that the person’s registration can be done in a manner approved by the persons parent / guardian.

Agreement on the Service is entered into between the sender and/or the recipient and the Company by registering with the Company. The registration is completed by logging in, validating the mobile number and approval of the Company.

Senders and/or recipients who is a private individual has, if the Agreement has been reached at a distance, the right of withdrawal under the Act (2005: 59) on distance contracts and agreements outside business premises.

Senders and/or recipients undertakes to comply with these Terms and Conditions and any other terms and instructions and instructions published by the Company from time to time through the Service.

2. The Service

Access to the Service is through one of the access options that the Company from time to time informs about via the Service.

The Service means that the Company, for example, transmits and stores electronic messages and consignments (”E-deliveriess”) to the Senders and/or recipients . A more detailed description of the Service and its functionality is available on the Company’s website as above

The Company notifies the sender that the recipient has received or refused to receive an E-consignment. Senders may at any time report to the Company that they no longer wish to send E-consignments to a particular recipient by removing it from the senders contact list. The Company may send an e-mail to the sender regarding the Service, information about changes to the Service, and information about new features. These messages are considered to be a part of the Service, which means that the sender not can opt out the Service.

  1. Supplying of Electronic shipment

An electronic shipment is considered to have been delivered to a Recipient when the Electronic shipment has been made available to the Recipient from the Company and the Recipient, by the Company, has been notified that an E-delivery to the Recipient is available for the Recipient to retrieve and save. The company communicates with the Recipient via SMS and will send the Recipient the required code key to enable download and, if necessary, save the delivery.

Senders are responsible for the content of the E-delivery. Recipients are in the same way responsible   as for a regular physical mail to access the content of the electronic delivery.

  1. STORAGE

Electronic documents, including but not limited to Electronic deliveries, are stored for the time that the Service is active. Registered E-delivery is stored for 48 hours and regular delivery is stored 7 days after notification has been sent to the Recipient. If the Recipient has not received the delivery within half of this time, the Company will send a reminder notification via SMS that an E-delivery is available to download and that electronic delivery will be erased after that the above mentioned time slots have passed from when notification was sent to the recipient. In case of a registered delivery the document is stored 48 hours.

If a sender is shutdown by the Company or a sender chooses to terminate the Service, according to what is mentioned under paragraph 14 below, the senders electronic documents, including but not limited to E-delivery, stored within the Service will normally be deleted after 48 hours and / or 7 days. There is, however, a history of who sent what and to whom.

  1. SUPPLEMENTARY SERVICES

The Company is entitled to introduce and offer Additional Services at any time. Additional services refer to services where the use is voluntary to the sender and where the purpose is other than the provision, delivery, storage, and administration of E-deliveries. Senders are automatically granted access to such Additional Services provided free of charge to the Sender, which does not require Sender’s consent. The Company informs the Sender through the Service when such Additional Services are introduced. For additional services offered for a fee or requiring Customer’s consent, the Company will inform the Sender through the Service. Sender´s choose whether or not to add such Additional Services.

Please note that special conditions may apply for the provision of certain Additional Services. In order to access such Additional Services, Senders must accept the special terms. The special terms and any other written agreements concerning the Service and the Additional Services between the Company and the Sender, together with these General Terms and Conditions, from this ”Agreement”.

  1. Withdrawals

Senders who are private individuals are entitled to withdraw this Agreement within the period of refusal without giving any reason. The withdrawal period expires fourteen (14) days after the date on which the Agreement on the Service was concluded.

In order to exercise the right of withdrawal, Senders shall send a clear notice to the Company about the Sender´s decision to withdraw the Agreement (eg a letter sent by mail or e-mail) before the expiry date has expired, send to admin@seqrra.com. Sender´s can also electronically fill in and submit a notice to exercise the right of cancellation on the Company’s website www.seqrra.com. The Company will promptly confirm by e-mail that the Company has received the Sender’s decision to exercise the right of withdrawal.

If a Sender exercises the right of withdrawal, the Company will not refund any payments received by the Company from the Sender unless other has been agreed. The refund will take place without undue delay and no later than fourteen (14) days from the date on which the Company was informed of the Sender’s decision to withdraw from the agreement. The Company may use the same payment method to refund the money as the Sender has used for payment to the Company if the Sender has not expressly agreed with the Company to do it in any other way. The refund will not be associated with any cost to the Sender.

  1. CHANGE IN SERVICE

The Company is entitled to make changes to the Service at any time. Such changes may, for example, refer to changes in the technical solution for the Service and / or Service Design and Design, and may result in certain functions being terminated, modified or added, and / or changing the technical conditions for accessing the Service. If such changes are not recognized by a Sender, the Sender always entitled to terminate the Agreement as per paragraph 14 below.

  1. AVAILABILITY

The service is usually available 24 hours a day, seven days a week. However, the Company does not warrant and is not responsible for the Service being free of any errors, delays or interruptions. The Company reserves the right to temporarily suspend the provision of Service for Service, such as bug fixes, maintenance and upgrades at any time.

  1. RESPONSIBILITY OF USE

Sender´s are responsible to ensure that this service has the necessary connections and equipment, including working Internet and mobile connections and digital devices and browsers that allow access to the Service. Sender´s are also responsible for keeping copies and backing up their                E-deliveries.

Sender´s are responsible for the accuracy of the information provided in connection with the registration and use of the Service and any Additional Services. Sender´s are responsible for continously updating their contact information so that they are accurate at any time. The Company is not liable for any damages arising from the Sender giving incorrect information. The Company is not responsible for updating the Access Rights of the Service.

Sender´s are responsible to ensure that personal and user-specific information such as user identity and passwords or other documents, certificates or devices that may be used for access to the Service are stored in a safe manner and not are used by, or disclosed to, any unauthorized person. If a Sender suspects that such information has come to the notice of any unauthorized person or otherwise misused, Sender´s are required to take immediate action to restrict access to the Service.

  1. USE AND MISUSE OF SERVICE

A Sender is responsible for activities undertaken by the Sender and other persons whom the Sender gives the opportunity to use the Service. Sender´s are responsible, for example, for the transfer of information and electronic documents, including but not exclusively E-deliveries, made by the Sender in the context of the Service.

A Sender is obliged to comply with applicable laws, regulations, authority decisions and generally accepted ethical and moral values ​​in connection with the use of the Service, in addition to these general terms and conditions and any arrangements that may be made by the Company from time to time. Sender´s may not use the Service in such a way that the Company or any other person suffers from inconvenience or damage. For example, a Sender may not handle electronic documents through the Service, including but not exclusively E-deliveries , which infringes the rights of third parties or which may be perceived as offensive or offensive, such as hateful, threatening or Pornographic content or which calls for acts of violence or against public groups or otherwise violates applicable legislation in Sweden and in the recipient country.

If the Company suspects that a Sender uses the Service in violation of this paragraph 10, the Company is entitled to terminate, delete and / or prevent a Sender from sending information and / or electronic documents without prior notice to the Sender, including but not exclusively E-deliveries, as well as the right to turn off Sender´s Service and terminate the Agreement with immediate effect.

  1. TREATMENT OF PERSONAL DATA

The Company is responsible for processing the Sender´s personal data in accordance with the Personal Data Act (1998: 204). At the conclusion of the Agreement, and during the duration of the Sender´s relationship, the Company registers personal information about the Sender in order for the Sender to use the Service and for the Company to fulfill and administer entered agreements and fulfill legal obligations. When the holder of the Service is a company, they are subject to the processing of personal data that occurs in the Service of the Personal Data Act. The company is liable for the individuals they provide access to the Service and the Company is a personal data counselor.

In addition to the above mentioned purposes, personal data may also be processed for the Company’s statistics and marketing purposes (including via) as well as for the Company’s business and product development.

The company may also cross check personal data with other personal registers (eg SAVE) for the above purposes and to maintain good Sender and registry care.

The company may also cross check personal data for the Sender´s of the Payment Service with periodic penalty lists in accordance with Act (2009: 62) on measures against money laundering and terrorist financing.

The company may also transfer personal data to Sender´s in order for them to send E-deliveries to recipients within the Service. A Sender is responsible for all processing of personal data that is necessary for Sender´s to be able to send E-deliveries to recipients including such personal data as Sender´s receive from the Company.

The Company may also hand over personal data to other companies within the same group as the Company, companies with which the Company cooperates, as well as to subcontractors employed by the Company for treatment in accordance with the above mentioned purposes. Personal data may also be processed outside of the EU by such recipients.

The Company is responsible for ensuring that any processing of personal data collected by third parties is carried out in accordance with the provisions of the Personal Data Act and only for the sole purpose of this paragraph.

By entering into the Agreement, Sender´s agrees to the Company’s processing of personal data for the purposes stated in this paragraph 11. The Company is obliged to provide, once per calendar year, upon a Sender´s written request, free of charge, information about the personal data processed by the Sender. The Company is also required to rectify, block, or delete data that not has been processed in accordance with the Personal Data Act.

  1. RESPONSIBILITY AND LIABILITY LIMITATIONS

The Company does not respond to any inconvenience, damage or loss that may be caused by interruption or other inaccuracies on telecommunications or downtime in the Internet, by improperly expired, corrupted, missing or delayed E-delivery, or through interference in E-delivery, unless the damage has been caused intentionally or through heavy negligence by the company. This implies that the Company not is responsible for damage in the form of computer failure savages or hardware or software loss / data corruption or loss of profit due to interruption of service availability.

The Company’s liability to Sender´s in respect of the Service is limited to damage suffered by the Company by breaching any provision of these Terms of Service or current legislation in Sweden or in the Receiver’s country, other than Sweden.

The Company supersedes Sender´s only for proven and reasonable costs incurred as a direct consequence of negligence on the part of the Company. The Company is not liable for indirect damage or consequential damages as a result of errors or deficiencies in the Service. The Company’s liability to Sender´s is limited to an amount equal to the lowest of what the Client paid for the Service during the twelve (12) months preceding the injury event or a quarter (25%) of the price base amount under the Social Insurance Code (2010: 110).

Sender´s are required to make claims for compensation to the Company without undue delay after the damage has been discovered or should have been discovered. If a Customer doesn´t do this, Customer loses the right to claim any compensation.

  1. FREEDOM BASE (FORCE MAJEURE)

The company is exempted from liability or other liability for damage or failure to act due to an obstacle beyond the control of the Company which the Company could not reasonably have expected to have calculated and whose consequences the Company could not reasonably have avoided or overcome. The same applies if a subcontractor to the Company is affected by obstacles as set out in this paragraph 13.

  1. TERMINATION AND TERMINATION OF SERVICE

The Company is entitled to terminate the Service for a Sender, in whole or in part, and terminate the Agreement with immediate effect if the Sender violates its obligations under the Agreement. Notification of termination and other notices regarding the Service shall be sent to Sender by email or letter.

A Sender is entitled to terminate the Agreement at any time by notifying the Company that the Sender not will continue to use the Service. After termination, the Sender may continue to use the Service for a limited period of time. Either to receive and read such E-deliveries as Sender at the time of termination but also to deliver documents that already was planned to deliver through the Service. The service is terminated for the Sender and the Agreement terminates when the Sender concerned is informed of the termination and is allowed to change the delivery method for consignments to the Sender, but no later than forty-five (45) days from receipt of the Sender’s termination.

The Company also has the right to terminate the Service for a Sender, in whole or in part, and terminate the Agreement by written notification to the Sender with three (3) month notice period.

The Company also has the right to terminate the Service for a Sender, in whole or in part, and terminate the Agreement without notice of termination if Sender hasn´t used the Service for a period of one (1) year or if the registration hasn´t been completed within three (3) months for the Service.

The Company may, but is not obliged, in connection with termination or termination of the Service, to offer Sender´s an Additional Service, which means that the Company will contribute to the return of E-deliveries if these not are downloaded by recipients. In the event of death, the Company reserves the right to terminate the Service and erase data in the Service for the deceased after fifteen (15) months from the date of death.

The Company reserves the right to terminate and delete data in the Sender´s Service which not has been used for twelve (12) months

  1. PRIVACY

The Company shall observe secrecy regarding electronic documents, including but not exclusive e-deliveries, which are handled through the Service and may not prepare access to or disclose such documents to unauthorized persons. However, the Company reserves the right to disclose information that the Company is required to disclose or disclose due to governmental decisions.

  1. IMMATERIAL RIGHTS

All rights, including but not limited to all intellectual property rights, to the Service including the technical solution and any content contained therein belong to the Company or its rightsholders and are protected by law. By signing up for the Service, Sender´s are granted access to the Service in accordance with these Terms of Service.

  1. CHANGE OF TERMS

The Company reserves the right to amend and / or add to these Terms and Conditions and / or the Additional Services Terms and Conditions at any time. Terms and Conditions shall be notified to Sender´s by Service no later than one (1) month before the change enters into force. Sender´s are deemed to have accepted such change(s) if the Sender continues to use the Service. In the case of changes that are of limited importance or are made to remedy and / or prevent security threats, the Company does not need to notify the Sender´s in advance. The Company is always entitled to immediately make such changes and additions that are caused by law, regulation or authority decision.

If changes or additions not are accepted by a Sender, the Sender always is entitled to terminate their agreement with the Company as described in paragraph 14 above.

  1. TRANSFER OF AGREEMENT AND SUBCONTRACTORS

A Sender may not transfer this Agreement, or its rights and obligations under this Agreement, without the prior written consent from the Company. The Company is entitled, without the Sender’s consent, to transfer the Agreement in full or parts of this Agreement, or its rights and obligations under this Agreement, to companies belonging to the same group as the Company.

The Company has the right to hire subcontractors for the fulfillment of their obligations under the Agreement.

  1. LAW AND DISCLAIMER

The agreement is governed by Swedish law. In case of dispute concerning the interpretation or application of the Agreement, the Company and the Sender shall first and foremost seek a way to agree. If the Company and the Sender cannot agree, the dispute may be tried by the General Court. Disputes may also be reviewed by the General Board of Appeal (Box 174, 101 23 Stockholm, www.arn.se), whose decision is a recommendation to the parties on how the dispute should be resolved.

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